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Rhodes State College Events

April 15, 2021
Dealing with Difficult People, Behaviors and Situations

We will look at dozens of “difficult people” and behaviors commonly encountered in today’s workplace, seeking to understand what makes someone difficult, what motivates the person to be that way, and explore different ways to avoid having your effectiveness compromised by their behavior. In addition to the “people” issues, there will be several routine, recurring, and predictable situations that supervisors must deal with (such as performance discussions, discipline, and conflict interventions) and discuss what the supervisor can do to make these less confrontational.

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